Terms & Refund Policy
Last updated: November 2026
1. Acceptance of Terms
2. Nature of Our Services
Crystal Orbit reports are personalised interpretations of Numerology, Vedic Astrology and Five Elements analysis, prepared from the birth details you provide. They are offered for self-discovery, reflection, and personal insight.
Our reports are not a substitute for professional medical, psychological, legal, or financial advice, and do not guarantee any specific outcome, event, or result. We do not make guaranteed predictions. Any choices you make based on your report are your own responsibility.
3. Accurate Birth Details
The quality of your report depends on the accuracy of the birth details you submit. Please provide your correct full name, date of birth, exact birth time, and birth location. We may contact you to clarify details before preparing your report.
4. Pricing & Payment
Prices for each report are shown on the order and checkout pages. Payment is processed securely through our payment partner. Your report is prepared only after a payment is confirmed as successful. If a payment fails or remains pending, your details are kept so you can retry without re-entering everything.
5. Delivery
Your personalised report is typically delivered within 24–48 hours of confirmed payment, sent to your email and WhatsApp. Delivery times may vary during high-demand periods or if we need to confirm birth details with you.
6. Refund Policy
Because each report is personalised and prepared manually from your birth details, refunds are considered on a case-by-case basis. If your report has not yet been started, or if a payment was charged in error, contact us within 48 hours and we will review your request. Once a personalised report has been prepared and delivered, it is generally non-refundable. If you are dissatisfied with your report, reach out — we are committed to helping you.
7. Personal Use
Your report is prepared for your personal use. You may not resell, redistribute, or commercially reproduce the content of our reports without written permission.
8. Limitation of Liability
Crystal Orbit is not liable for any indirect or consequential losses arising from the use of our reports or services. Our total liability is limited to the amount you paid for your report.
9. Changes to Terms
We may update these terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.